Product Manager Wireless

Profile

Primary Location:
6205-B Peachtree Dunwoody Rd
Atlanta
GA
, US
Other Locations:
Phoenix, AZ; Foothill Ranch, CA; San Diego, CA; Pensacola, FL; Wichita, KS; New Orleans, LA; Baton Rouge, LA; Omaha, NE; Las Vegas, NV; Parma, OH; Tulsa, OK; West Warwick, RI; Herndon, VA; Chesapeake, VA;
Division:
Cox Communications Inc
Job Level:
Manager/Senior Manager
Travel:
No
Schedule:
Full-time
Shift:
Day Job
Requisition Number:
221812
Product Manager Wireless
At Cox, we're forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we're looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.
We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.
Keep reading to learn more about this opportunity to join the Cox family of businesses.
Role Summary
**MEMBERS ONLY**SIGN UP NOW***.. is seeking a Product Manager, Wireless who provides leadership for product strategy, development and deployment of its nascent wireless service.
Become the driving force for the launch and growth of a brand-new line of business!
You will be accountable for and serve as the authority on all aspects of the product portfolio lifecycle including user acceptance testing. This includes defining user and agent acceptance criteria, authoring business case, strategic product vision, product requirements, advocating for customer experience, define and coordinate launch activities, define and manage financial and operating metrics, enhancement priorities and product roadmaps. You will be recognized as the top subject matter expert on a portfolio of products.
The Product Manager, Wireless leads cross-functional teams by example, demonstrating passion and drive to satisfy customer needs. Builds consensus and
drives various Technology professionals, Sales, Care, Marketing, Training, Change Management, Legal, system architects and subject matter experts to help produce actionable results.
Elevates customer experience through product innovation and/or improvements to internal organization, processes, and technology. Synthesizes information to determine both current and future (years in advance) customer needs. Provides input into budget decisions. Responsible for product portfolio roadmaps requiring multiple year plans. Operates with extensive latitude for independent judgment within operational parameters.
Recommends resources to address/balance customer needs. Negotiates issues with peers and 1st level management to synthesize ideas and solutions that impact operational results. Provides mentorship and guidance to team members and associates.
Primary Responsibilities and Essential Functions
Accountable for the completion of the full product development lifecycle and successful market launch. Accountable for product lifecycle management, once the product is in production.
Accountable for the achievement of business objectives through planning, resourcing, monitoring accuracy of work, etc.
Serves as champion for product initiatives to obtain necessary cross-functional support and sponsorship. Directly and indirectly influences others to garner needed resources and support.
Exhibits leadership with respect to project development, team interactions, business insights and product management.
Partners with the Markets, Sales, Care, Marketing, Finance to generate business insights and create business cases which can guide product solutions.
Identifies customer expectations and unmet needs with product and services to innovate and create solutions that address gaps and create a delightful customer experience. Directs product features from ideation through deployment.
Builds a strong partnership with the Technology organization. Curious on new mobile services, cloud technologies, new mobile devices and consumer electronics.
Analyzes customer, business and product performance metrics and interpret underlying drivers to translate into data-based recommendations.
Develops product family strategic vision; translates vision into clear and defined business requirements to drive functional specifications and technical requirements.
Drives the development of business cases which define the product value proposition to support product and services roadmap investments in collaboration with business partners.
Creates, sustain and optimizes operational practices and procedures to drive efficiencies.
Monitors developments within the industry, vendor community and technology trends in general to consider implications and benefits to customer expectations and product roadmaps.
Qualifications:
Minimum
7 or more years of experience required in related field (e.g. Product Development, Technology, Marketing, Process Improvement, etc.)
5 or more years of experience required if candidate possesses a related advanced degree
Experience setting up or running Beta trials, field trials, or end-to-end testing
Excellent interpersonal, collaborative and communication skills to work effectively with teams throughout organization
Demonstrate strong market knowledge in the wireless, mobile, high tech, digital
Preferred
BS/BA degree in related discipline strongly desired (e.g. Business Administration, Engineering, Computer Science, etc.)
Technical understanding within the wireless industry and mobile consumer electronics
Agile product development
Design Thinking
Customer Market Research, A/B Testing, Customer Experience Testing
Who We Are
About Cox Communications
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. We're dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.
About Cox
We are the Cox family of businesses. We've been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. We're also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. We're looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope you'll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

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