Digital Strategy Advancement Advisor - Member Products

Profile

Description

The Digital Strategy Advancement Advisor provides data-based strategic direction to identify and address business issues and opportunities. Provides business intelligence and strategic planning support for business segments or the company at large. The Strategy Advancement Advisor works on problems of diverse scope and complexity ranging from moderate to substantial.

Responsibilities

The Digital Strategy Advancement Advisor- Member Products works closely with organizational leaders to provide digital thought leadership and consulting to optimize existing or develop new digital product capabilities based on tradeoffs between cost, speed, customer needs, strategy and business impact. Maintain, in partnership with business, a short-term (1 year) and long-term (3-5 year) roadmap for digital products, illustrating the organization’s vision and plans that communicates the ongoing business case for continued investment in digital. Leads initiatives to analyze complex business problems and issues using data from internal and external sources. Shares complex information related to areas of expertise. Interacts with senior management to keep abreast of objectives. Interacts with peers in management / customers / vendors to interpret information and improve cross-functional processes and programs. Builds and enhances relationships with key internal and external contacts. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision.

The successful candidate will be self-directed, highly-engaged, able to navigate through ambiguity and will have demonstrated expertise in digital strategy development & execution to support multi-functional, cross collaborative efforts essential to improving digital member experience and supporting the businesses strategic goals. This will require having strong communication skills to support building and maintaining strong relationships with key business stakeholders.

Required Qualifications

Bachelor's degree

5 years of digital strategy and/or product management experience delivering large complex programs (e.g., a portfolio of projects)

5 years of experience working closely with experience designers, engineers in custom product development, systems integration, and/or software development

You are a Consumer advocate who longs to understand their journey and takes responsibility to enhance their experience

Demonstrated ability to develop a strategic vision and bridge that with the tactical delivery & drive consensus accordingly

Ability to be a great collaborator

Comfortable juggling multiple priorities and making recommendations/decisions with imperfect information

Ability to leverage data and formulate it to make decisions & drive actionable insights

Possess a blend of business and technical savvy that includes a big-picture vision and the drive to make the vision a reality

Proven track record in team development and influential leadership

MBA or consulting experience is a plus

Scheduled Weekly Hours

40

About Us

Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.

Equal Opportunity Employer

It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster.

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Company info

Humana Inc.
Website : http://www.humana.com