Senior Product Manager - Developer Experience

Profile

Senior Product Manager - Developer Experience
at Vonage
London, UK
Job Profile
: Senior Product Manager (Paternity Cover - 6 Months Fixed Term Contract)
Location:
Poland - Remote
Vonage Mission:
Vonage is the emerging leader in the $100B cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, Whatsapp, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.
Why this role matters
The developer experience product team is looking for a senior product manager to help ensure that developers have the best possible experience with Vonage API products and services.
You will execute a project on a key part of the developer journey across domains such as documentation, dashboard, support etc to deliver developer delight. You will work with other Product Managers in the Developer Experience team to create a long term strategy which aligns with team goals while exceeding customer’s expectations. You will partner with the engineering and UX teams to build the optimal technology and interfaces powering those experiences.
IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW…….
What you will do
Create and maintain concrete, quantitative, and descriptive profiles of customers and their needs.
Collaborate with individual Product Managers for data driven prioritization
Work with the engineering and UX design teams to build an outcome focussed user experience.
What you will bring
Highly objective, analytical and at ease with influencing others through facts, insights, and great presentation abilities.
Ability to deal with ambiguity while making product decisions
Ability to empathize with your customers and determine their needs and wants
Having an Owner’s mindset
Experience rolling up your sleeves at start-ups or being able to demonstrate an ambitious track record at a large corporation or in parallel to your work.
What is required for application
Required
Empathy is a core value for you. You see the best intentions in all actions and help move things forward
Computer Science degree or similar technical qualification
Minimum 2 years of Product Management experience
Minimum 2 years experience of building or development of complex UI/UX web applications
Desirable
Previous software development experience at some point in your career.
Comfortable presenting and explaining complex ideas to multiple different stakeholders.
Knowledge of enterprise SaaS such as CRMs, Analytics tools, iPaaS platforms.
What is in it for you
Private Medical Insurance
MyBenefit cafe or Multisport card
Educational Assistance Reimbursement Plan
Lunch & Learn
Hackathons
Company events, such as Summer & Christmas Parties
Office lunches/breakfasts and other initiatives
Self-Development Support
Voluntary Time Off
Discretionary (Unlimited Paid) Time Off
Glasses Refund
Fund for Spots & Social Activities
Maternity/Paternity Leave
Glasses Reimbursement
Clear career path
Paid volunteer days

Company info

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