Lead Product Manager - Duals Segment

Profile

Description

Humana is a Fortune 100 healthcare company with a long history of successful innovation and reinvention. For more than 50 years Humana has been a proven leader and innovator in the health and wellness industry. A passionate emphasis on people, choice, well-being, and innovation guide our business practices and culture. We're not just a health insurance company, our diverse lines of business position us to serve millions of people with a wide range of needs, including seniors, military members, and self-employed individuals.

Responsibilities

Role Overview:

Identifying and delivering new avenues of growth is a critical company priority, championed by the SVP of Retail Strategy & Product. We're an entrepreneurial, hard-charging team set on transforming the US healthcare system and making real improvements in member health outcomes. We're strategic and analytical, with an innovation mindset and a bias towards action in the real world. We hold each other and our partners accountable for achieving what we set out to do, and we celebrate wins along the way.

If you want to learn a lot, be challenged, and also operate in a collaborative environment, Humana's Retail Strategy & Product team could be a great fit.

This role is focused on developing, managing and innovating healthcare solutions aimed at the Dually Eligible population. These prospects and customers qualify for both Medicare and Medicaid, and are serviced in multiple Medicare Advantage and Part D Programs. The Lead Product Manager leads the design, development, launch and management of initiatives that solve critical member, clinical, service and business needs. The successful candidate will have a natural curiosity to learn and understand how processes and initiatives impact the Dual Eligible population, with a keen focus on innovation to move from Best Practice to Next Practice.

This is a high profile role with high growth potential, working on some of the company's most important strategic growth priorities. Successful candidates will be able to demonstrate examples of core product management skills including strategic thinking, outcomes orientation, cross-functional project management and matrixed team leadership. Collaborating with and influencing others will be a critical leadership competency for this candidate.

RESPONSIBILITIES

The Lead Product Manager - Duals Segment leads all phases of the product and innovation lifecycle by developing products and initiatives to meet customer needs and achieve specific growth, experience and clinical outcomes. Drives business case development and specifies data needs, new processes and measurement approach to launch and scale pilots. Once products and projects are launched, monitors efficacy and uses customer and business partner feedback to ensure products and projects are meeting customer needs and desired outcomes. Develops communications strategies to ensure all key stakeholders are aligned and are informed. Interacts with teams across the organization ranging from Marketing, Sales, Product, Service, Finance, Operations, Stars and Clinical; also interfaces with local community teams to advance strategy. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision. Uses independent

REQUIRED QUALIFICATIONS


Bachelor's degree
5-8 years of professional experience, with track record of bringing new products/services to market, ideally in the healthcare space
Strategic thinker with strong analytic and problem-solving skills
Human-centered design mindset
Excellent written and verbal communication skills
Influential cross-functional leader
Strong project management and critical thinking skills
Experience in data analytics
Proficient with Microsoft Office Products (Word, Excel, PowerPoint, Teams, PowerBI)


PREFERRED QUALIFICATIONS


MBA or other relevant Master's level degree
Experience with Medicare Advantage business


LOCATION

This position is located in Humana Louisville offices but will be working remote temporarily. Other locations co-domicile with easy major airport access will be considered for qualified candidates.

Scheduled Weekly Hours

40

Company info

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