Senior Digital Product Owner - Contact Center Tools amp APIs

Profile

Description

The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Responsibilities

The Senior Product Owner maximizes value of product created by Agile team. Liaises with stakeholders and the development team ensuring the right product is being built, in the right order, within budget and by the deadline. Serves as the Agile team's primary contact for information, work prioritization, and decision-making. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Primary Responsibilities:

Create business features and stories within JIRA Align

Shares and decomposes Features into user stories (non-technical)

Develop a deep understanding of the customer and product needs

Recognized voice of the business to the team

Business requirements are represented in the product backlog

Ensures traceability between requirements to Features to user stories

Review of test cases against user stories acceptance criteria

Formally accepts the user stories once all acceptance criteria are met and demo-ed

Accessible for the team to answer questions, and during Sprint planning sessions, and Daily Scrum

Owns the continual acceptance criteria for business value story user stories, which is Demo-ed by the team

Required Qualifications

Bachelor's degree or equivalent and 5 years of technical experience

Knowledge of Agile Development Methodologies

Experience problem solving and consultation within complex environments

Previous Product Owner and/or Product Management Experience

Excellent verbal and written presentation skills with the ability to communicate effectively across all levels of an organization

Comprehensive knowledge of all Microsoft Office applications, including Word, PowerPoint, Outlook and Excel

Preferred Qualifications:

2-3 years of Product Owner Experience

Product Management Experience

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com