Sr. Manager Product Management - Virtual Opportunity

Profile

Job Information

Comcast

Sr. Manager, Product Management - Virtual Opportunity

in

Philadelphia

Pennsylvania

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for managing the pricing, packaging and documenting of new product ideas and conducts user need analyses for ancillary products so that subscriber and financial objectives are achieved. Conducts the budgeting, planning, analysis, and monitoring required to ensure unit and financial targets are met for assigned products. Manages ongoing product management of new and existing products. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees.

Job Description

Core Responsibilities:

Internalizes and represents the Voice of the customer throughout the product lifecycle. Coordinates across other functional areas to secure consensus to deliver on the defined end-to-end customer experience.

Performs competitive analysis and conducts market research. Maintains updated view of key competitive changes.

Teams with product development to deliver high quality products on time.

Participates in the strategic planning for improvements to product content, pricing, packaging, and features. Participate in defining product business and functional requirements. Provides product support and documentation and develops product materials.

Assists in budgeting and variance analysis of product's unit and financial performance, with goal of identifying opportunities and risks.

Drafts and manages requirements and other supporting business documentation (such as use cases, possibly M&Ps [methods and procedures], executive summaries etc.).

Leads concepts defining an end-to-end customer experience and expected full lifecycle costs.

Contributes to the product vision across team and the organization.

Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).

Manage change requests. Validates downstream deliverables and final offering (business acceptance testing).

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Availability to work nights and weekends, variable schedule(s) and overtime as vital.

Other duties and responsibilities as assigned.

Employees at all levels are encouraged to:

Understand our Operating Principles; make them the guidelines for how you do your job

Always improving the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services

Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences

Win as a team - make big things happen by working together and being open to new insights

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers

Improve results and drive growth

Respect and promote inclusion and diversity

Do what's right for each other, our customers, investors, and our communities!

What are the BENEFITS of Comcast?

Development and Advancement Opportunities

Employee Resource Groups

Day 1 Medical/Dental/Vision Insurance

401k Matching

Discounted Services (if you are in footprint)

Many more benefits and perks!

Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com