Salesforce Product Manager-CenterWell- Work at home nationwide

Profile

Description

As Salesforce Product Manager, you will be accountable for leading the ongoing optimization and management of our CRM platform and supporting our growing sales and marketing teams. In this role you will work with key stakeholders to define our CRM vision & roadmap, identify platform improvements and guide them through the IT development process, and lead the continued development of our training program. By managing our Salesforce platform, which is the primary workflow system for sales and marketing, you will have a direct hand in defining and improving our business reporting and analytics.

Responsibilities

Drive development roadmap, working closely with sales leadership and end-users

Identify opportunities for automation of manual data entry processes

Guide creation of IT stories to implement roadmap, managing our IT development team

Manage prioritization of the IT development backlog

Lead regular touchpoints with end users to communicate roadmap and new releases

Lead continued development of new employee training program and continued education session for existing team

Participate in Humana's enterprise Salesforce strategy & new release discussions, ensuring we are getting the most out of our available features

Stay up to date on new Salesforce functionality releases and provide feedback & suggestions to Humana's enterprise Salesforce team

Assist in report building and dashboard design

Monitor and analyze KPIs

Work with analytics team on integrations and data uploads

Minimum Qualifications

Bachelor's degree

3 years of product management experience and/or consulting experience

Self-motivated with strong interpersonal, communication, presentation and organizational skills

Proven ability to influence and lead cross-functional teams

Strong analytical capabilities

Project management experience

Desired Qualifications

Salesforce Administrator certification

Experience using Salesforce

Experience in healthcare sector

Scheduled Weekly Hours

0

Company info

Humana Inc.
Website : http://www.humana.com