IT Portfolio SME Digital Products

Profile

Texas, United States of America

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

February 14, 2022

Business unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

Mobility is the Future Growth engine of Shell. We offer the opportunity to work in one of the fastest growing businesses in Shell and to support one of the largest Customer Facing Digital Platforms which is supporting 25M customers today and 50M customers by 2025.

Where you fit in

Our Mobility business is a part of Shell’s Downstream business and has successfully built a position as one of the world’s leading fuels retailers. Mobility is large and complex business operating in over 90 markets with 44k Fuels and eMobility sites around the globe. Our customers are sophisticated and looking for integrated offers. We play a significant role as a cash generator for the group and will continue to grow through the energy transition. Technology is critical to the Mobility consumer, business and growth ambitions.

The Mobility IT Team is a dynamic and multidisciplinary team that meets the business to solve the most complex challenges, partners to digitally transform the business and bring value to both the consumer and business through technology.

What’s the role?

As the IT Portfolio Manager – Digital Products, you will be responsible for the value delivery of technology development scope enabled through product management across a subset of an IT business portfolio, or its full extent (as directed by the IDTM) aligned to clusters of applications, such as the Shell mobile app, third party loyalty partner integration, car wash, and more, as well as strong collaboration across the Connected Customer portfolio with loyalty and EV.

You are expected to collaborate with corresponding business stakeholders to ensure that technology development is correctly structured to enable the target business vision, roadmap, and fulfils agreed KPIs irrespective of technology and associated lifecycles. You will have full oversight to TCO and orchestrates associated activity for EOL.

In this role, you will manage risk and compliance to Enterprise IT standards across their scope, raising and managing escalations across the broader IT organization, where required, driving these to resolution. Furthermore, you will need to ensure that demand is correctly managed and corresponding capability requests raised and fulfilled in a timely manner, working across the Business Facing Natural Team to guarantee fulfilment.

Your key responsibilities include:

Delivery Management & Assurance:

Orchestrate and administer development lifecycles corresponding to the in-scope technology stack for performance against agreed KPIs in line with business vision and roadmap.

Drive fulfilment of agreed value yields from technology development and successfully manages demand across lifecycles, sourcing and requesting capability from across the organization in line with Enterprise processes.

Manage budgets appropriately and in line with business plans.

Manage escalations, where required, to resolve fulfilment issues, orchestrating their resolution across organizational boundaries, where required.

Enterprise Compliance:

Shape development and delivery scope, including all Product aspects, to comply to agreed Enterprise IT standards.

Determine and mobilize opportunities to scale and replicate across the technology stack, driving automation strategies for cost optimization.

Value Generation & Protection:

Ensure the delivery of value outcomes by applying investment discipline to IT expenditure and rigor in benefits realization.

Intervene and escalate to senior leadership where return on investment is not being realized driving decision making on the resolution roadmap.

Demonstrate significant commercial skill, role modelling behaviours that emphasize commercial mindset, customer centrism, and competitive differentiation.

Seek opportunities to commercialize data and means of realizing development efficiencies through automation across the in-scope technology stack.

Stakeholder Management:

Drive a One Team mindset; works closely with the IT General Manager, IT Managers, and Product Line Managers (only were operating across the full extent of the IT business portfolio) to understand, align, restructure and shape how development and delivery scope aligns to overarching strategic success goals, Line of Business objectives, and consumer expectations.

Agrees business interfaces with the IT GM and manages relationships with vigour and executive presence.

Business Intelligence:

Demonstrate unrivalled understanding of business and consumer including strategic imperatives and desires.

Recognize and understands the impact of industry movements, new market entrants/competitor behaviours, and consumer trends.

Enable the consumer journey through ruthless focus on development of the right demand that furthers competitive advantage.

Innovation: Drive the consistent use of innovation methods and data driven insights across technology development teams.

What we need from you?

Must have legal authorization to work in the US on a full-time basis for anyone other than current employer.

At least a Bachelor’s Degree, preferably with a degree related to IT

Minimum of 3-5 years’ experience in IT with some IT product management experience.

IT portfolio management skills (value, demand, budget, lifecycle).

Demonstrated leadership and team enablement skills cantered on collaboration and ability to inspire innovation and consumer orientation across teams.

Ability to work through complexity and across organizational boundaries to broker agreements and bring together the right capabilities at the right time.

Strong commercial mindset enabled by rounded understanding of business, consumer, and technology.

Adept at influencing and challenging at senior levels to achieve the right outcomes across business and technology environments.

Broad network beyond Shell into peer organizations, technology partners, and thought leaders.

Ability to build and lead high performing IT natural teams focused around driving greater business value and recognized across Shell as doing so.

Resilience, courage and the willingness to challenge and manage business expectation.

COMPANY DESCRIPTION

Shell is a global group of energy and petrochemicals companies with over 90,000 employees in more than 70 countries and territories. In the US, we have operated for over a century and are a major oil and gas producer onshore and in the Gulf of Mexico, a recognized innovator in exploration and production technology, and a leading manufacturer and marketer of fuels, natural gas and petrochemicals. We deliver energy responsibly; operate safely with respect to our neighbours and work to minimize our environmental impact. We are in search of remarkable people who will thrive in a diverse and inclusive work environment to deliver exciting projects locally and globally. People who are passionate about exploring new frontiers. Innovators and pioneers. People with the drive to help shape our future. Because remarkable people achieve remarkable things.

An innovative place to work

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future – whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment – one where you can express your ideas, extend your skills and reach your potential…

We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we’ll take it from there.

We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.

We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, protected veteran status, citizenship, genetic information or other protected status under federal, state or local laws. Shell is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability. As a US Federal Contractor, hiring selections are subject to periodic audit review and documentation of your selections should be maintained for a period of three calendar years. It is the policy of Shell in the U.S. (“Shell”) to provide equal opportunity to all individuals, employees and all qualified applicants for employment consistent with employment requirements and qualifications. Shell prohibits discrimination based on race, color, sex, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, citizenship, genetic information, or other protected status under federal, state or local laws. All employees are expected to support this policy and contribute to an environment of equal opportunity. If you need an accommodation for a disability during the resourcing process, please speak with an HR representative.

According to the United Nations, the global population could increase to more than 10 billion people. A key role for society – and for Shell – is to find ways to meet the growing demand for energy, with less carbon emissions. We need people who dare to think differently – to take part in developing tomorrow’s energy solutions today.

Company info

Shell .
Website : https://www.shell.com