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Job Details

Senior Product Manager- Health Coaching

Company name
Best Buy

Location
Watertown, MA, United States

Employment Type
Full-Time

Industry
Manager, Product Management

Posted on
Apr 28, 2021

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Profile

Best Buy Health

Best Buy is seeking a Sr. Product Manager, Health Coaching

to lead the strategy and execution of key digital coaching experiences supporting our senior population and their care counselors. The Sr. Product Manager will leverage the latest digital, data science, and behavior change techniques and capabilities to drive adoption, engagement, and retention through customized care plans. Leading to increased independence at home and providing peace of mind to the millions of people caring for aging relatives.

This person will have a demonstrated history of defining strategies and delivering solutions that meet the needs of the user through a mix of individual contribution and team leadership. S/he also will be accountable for driving modern development practices while enabling human-centered design to deliver the roadmap and iteratively launch solutions over multiple flight paths that align to our health care strategy.

Primary Roles and Responsibilities Include:

Set the strategic vision for their product team(s) driving high-impact customer experiences and exploring what is possible with evolving products and tools

Effectively demonstrate the ability to translate customer needs into business and product requirements

Help manage the creation and maintenance of user stories and acceptance criteria for new features and enhancements leveraging multiple workstreams

Partner with our technology teams to develop and guide solutions needed to realize these opportunities in the short term and to build / configure to scale

Define the solutions and structures needed to realize these opportunities and coordinate holistic cross-functional roadmaps to ensure successful execution

Improve value creation by defining and aligning on KPIs to measure success

Lead outcome-based, user-centered product management across multiple matrixed individuals and teams, often requiring influence without direct reporting authority

Evaluates value, feasibility, and business viability risks prior to making investments in new technologies

Understand potential prioritization or trade-off decisions and make decisions to best enable necessary outcomes

Maintain an in-depth knowledge of the health care industry, customers, and technology trends and facilitate learning across the Health and Digital & Technology teams

Minimum Qualifications

2 years of relevant Product Management Experience (Dev, UX, Strategy, etc.) within retail, health care, digital or technology areas

1 years of direct people and team management/leadership

1 years of experience in strategy creation, customer focused solutioning, cross-functional leadership, etc.

Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing or related field OR equivalent combination of education and/or experience

Preferred Qualifications

4 years of experience relevant Product Management Experience (Dev, UX, Strategy, etc.) within retail, health care, digital or technology areas

2 years direct people and team management/leadership and demonstrated success developing engaged, inclusive teams

2 years of healthcare experience

1 years of experience within telehealth, digital health, or digital therapeutics

Knowledge and passion for health care, retail, technology, and innovation

Ability to communicate to a wide spectrum of cross-functional team members, including technical and business resources

Ability to navigate internal and external working structures

Proven ability to build collaborative relationships at all levels and ensuring teams create a collaborative culture

Ability to work in ambiguity and break-down ambiguity into actionable items over distinct time horizons

Company info

Best Buy
Website : http://www.bestbuy.com

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