Strategy Advancement Advisor Lead - Digital Health amp Analytics

Profile

Description

The Strategy Advancement Advisor provides data-based strategic direction to identify and address business issues and opportunities. Provides business intelligence and strategic planning support for business segments or the company at large. The Strategy Advancement Advisor works on problems of diverse scope and complexity ranging from moderate to substantial.

Help people move to the Power Platform and cloud analytics.

Responsibilities

Primary role of this person will be to define and build the structure needed to serve our customers. This includes broad service to Humana at-large and strategic services targeted towards business vertical initiatives.

This person will:

Manage the department brand, including alignment to mission & vision

Set practices around department touchpoints for how to engage while ensuring the brand promise is met. Including:

Monitoring to ensure response/action is taken

Collecting customer feedback; seeking opportunities for continued improvement

Define operating model success, including metrics

Creating templates and structure to enable team to take action appropriately & quickly

Develop operating model for Enterprise Analytics department, representing coordination from each leader and service

Create means of intake and prioritization

Define coordination between resources internally

Communicate operating model to vertical leaders

Ensure understanding of partnership model

Seek feedback on how advisory services are working or not working

Create collateral to explain services clearly; Materials for Product Managers to use in furthering conversions

Build materials, guides, and other content to serve customers

Quick & Easy answers to questions

Guidance on who does what

Identify opportunities for improvement/new ways of working based on customer feedback, vertical feedback, Product Manager feedback

Leverage knowledge of Humana departments to bring clarity across the enterprise solution, not a siloed view of one service or technology

Use metrics and data driven approach to ensure the proper priority is given to work, along with the proper medium for sharing

Partner with brand leaders within department to ensure alignment to the overall ED&A and DH&A messaging

Required Qualifications

Bachelor's degree or equivalent job experience

8 or more years of technical experience

2 or more years of project leadership experience

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Possess a blend of business and technical savvy that includes a big-picture vision and the drive to make the vision a reality

Demonstrated ability to develop a strategic vision and bridge that with the tactical delivery & drive consensus accordingly

Experience synthesizing complex and/or abstract ideas into meaningful and strategically focused communications and messages

Excellent written communication skills and story-telling

Ability to leverage data and formulate it to make decisions & drive actionable insights

Experience using a variety of communication channels such as email, social media, podcasts, etc. and willing to embrace/champion new technology

Demonstrated ability to think creatively

Strong attention to detail

Ability to work independently through personal organization and commitment to deadlines

Ability to work collaboratively with a wide range of people

Advanced knowledge of PowerPoint and other presentation tools

Passionate about contributing to an organization focused on continuously improving consumer experiences

Healthy curiosity and continuous learning ambition

Ability to accept constructive feedback and adapt

Proficiency in managing SharePoint content

Ability to present content and exchange ideas with senior leaders

Experience leading changes to processes, systems, organizational structure, work groups/ workflow or culture

Desire to work with a fun, ambitious, and committed team of quirky, smart people

Preferred Qualifications

5 years of digital strategy and/or product management experience delivering large complex programs

Experience building a department 'brand' and brand strategy

Prior experience working from home or with remote team members

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com